We generally ship next day and use Express Post for local shipments as packages can be tracked reasonably well. International orders are sent International Courier Express again, because this method is efficient, relatively cheap and tracking is possible in most cases.
If we are out of stock on any item, which only happens on very rare occasions, we reserve the right to replace your selection with the nearest equivalent in terms of price and function.
Please note. Your credit card statement will show your purchase as Goalbank NLP as this is our merchant account. We endeavor to make it clear that the order is for Australian gourmet foods to reduce the chance of you forgetting about your purchase at the time you check your credit card statement.